The Steaming Bean
   8,989,247 Cups Sold! (?)     Cart: empty  
Home » About » Frequently Asked Questions

About Us
Overview FAQ Coffee Houses Testimonials

The Joes behind the Joe What’s so special about your coffee?
All the beans we buy go through stringent cupping controls – tasted both before shipping and after arrival at our roasting plant. Our buyers have over 50 years combined experience in buying and importing green coffees; if the beans fail to meet our standards we reject them. All our coffees are shade grown and sun dried. We try to support the small farmer who controls all aspects of production from seedling to export. To cap it off we slow roast and then "smoke" the beans at the end of the roast to seal in the flavor and give the coffees an added dimension!

Do you franchise your coffee shops?
We license our name to you for free so long as you buy our coffee exclusively. We will help you with floor plans, equipment and even grant you exclusivity in your zip code in the coffee house segment. We also encourage you to become a Steaming Bean distributor and provide you with POS and literature to help make the sale. Contact us for details sales@thebean.com . As far as true franchising goes – we think we can give you the same service but not have our hands in your pockets taking a percentage of your income!

Are there any shipping charges?
There is a standard $5.95 shipping charge to any zip code in the continental US. All retail (mail/Web) orders over $45 qualify for a FREE UPGRADE to priority 3 day select service. Wholesale customers enjoy free shipping on orders over $200.

Do all your coffees come in Decaf?
No. Some beans decaffeinate better than others and we chose not to offer our higher grades in the decaffeinated versions as, frankly, we think you’d be disappointed. We don’t like that. Stick to the Colombian, the Dark Sumatra Decafs or the French/Italian roasts. In general the softer, lower grown beans are more easily decaffeinated due to their looser cell structure than the high grown, very acidic and expensive coffees. Remember you CAN get any of our flavored coffees in decaf. Feel free to e-mail us with any questions – info@thebean.com

Are all your decafs naturally processed?
There are some myths about decaffeination which need to be dispelled. The various methods of decaffeination – which is done while the beans are still green (raw) are:

Methylene Chloride…the best tasting decaf according to the vast majority of coffee drinkers – Starbucks uses this almost exclusively. Ethyl Acetate….hot water and steam are used to swell the beans and soften them for caffeine extraction. Beans are then washed in ethyl acetate (a natural substance formed from the fermentation of sugar cane) Swiss Water…..patented process by Nabob in Vancouver – no chemicals used – basically hot water and a carbon filter to isolate the caffeine French Water…..almost identical to the above – no chemicals CO2……beans again soaked in water then treated with liquid CO2 which selectively removes the caffeine.

All the above methods basically strip the beans of their oils, acids, natural flavors and caffeine – this rich residue the has the caffeine removed from it and the rest is forced back into the bean prior to roasting – with varying degrees of success!

You can request any kind of process for your decafs based on your personal preferences and we will do our best to accommodate you.

How do I know your Organic and Fair Trade coffees are authentic?
All these coffees have full certification from either the OCIA, OGBA, Demeter or other government approved qualifying agency. All Fair Trade coffees are fully certified by Transfair.

What’s so special about shade grown coffees?
They are environmentally friendly and taste better. Please click on the link for more information.

How long does your coffee stay fresh?
"In the valve bags our coffee stays at peak freshness for up to 4 weeks but the average customer will not detect any deterioration for up to six months. Ground coffee exposed to air is good for no more than 12 hours, whole beans exposed to oxygen are good for up to 8 days.

Are there any shipping charges?
There is a standard $5.95 shipping charge to any zip code in the continental US. All retail (mail/Web) orders over $45 qualify for a FREE UPGRADE to priority 3 day select service. Wholesale customers enjoy free shipping on orders over $200.


Free Coffee Competiton


Coffee Club


13th Anniversary

Steaming Bean Coffee Co., P.O. Box 3177, Telluride, CO 81435 Tel: 1-888-230-BEAN (2326) Email: info@thebean.com

Site Design : Network Earth, Inc.